Shipping Policy

1. Order Processing Time

All orders are processed within 2–4 business days (Monday to Friday, excluding weekends and public holidays). We do not process or ship orders on Saturdays, Sundays, or official holidays. During peak seasons, processing times may be extended; customers will be notified by email if any delays occur.

2. Shipping Regions & Delivery Time

We currently ship only within the United States.

Shipping Time: Estimated delivery time is 7–15 business days after order processing.

Shipping Fees: Shipping costs are calculated and displayed at checkout based on your order and destination.

3. Return & Refund Policy

Customers may return items within 30 days of receipt. To be eligible for a return, items must be in their original condition.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds are processed within 7–10 business days after we receive and inspect the returned items.

4. Order Cancellation

Orders may be cancelled within 12 hours of placement. After this period, cancellation requests may not be accommodated as orders enter processing.

5. Shipping Liability

We are not responsible for delays caused by natural disasters, carrier issues, customs inspection, or incorrect shipping details provided by the customer.

Please ensure all shipping information is accurate when placing your order to avoid delivery problems.

6. Shipment Tracking & Delays

Once your order ships, a tracking number will be emailed to you. You can use this tracking number to monitor shipment status.

If your delivery is delayed beyond 15 business days due to logistics or carrier issues, please contact customer support for assistance with reshipment or refund options.

If you have any questions about your order or this policy, please contact us at MendezMarcela777@gmail.com.